Case Coordination Platform for Health & Human Services

Our team provided engineering and digital assurance services for a SaaS Case Management Platform for the Health and Human Services (HHS) sector to enhance collaboration, care coordination, and outcomes. Built on AWS using Java Spring Boot, PostgreSQL, and a responsive ReactJS front end, it ensures scalability, security, and flexibility. Native iOS Tablet apps using Swift (iOS) and Kotlin (Android) empowers case-workers with mobile access to case data. Agentic AI powered by AWS Bedrock GPT-4o and Whisper automates case note transcription, summarizes interactions, and recommends next steps, while ML models validate note completeness and ensure compliance with HHS documentation guidelines. Integration with healthcare providers’ EHR systems through Health Information Exchanges (HIEs) and with Public Safety agencies via secure messaging interfaces to their Computer Aided Dispatch (CAD) systems enables unified, service delivery, advancing digital transformation, interoperability, and compassionate care for individuals in tough times.